Why pay for cable when you can watch all your favorite TV shows and movies on your TV? Say goodbye to expensive monthly bills and say hello to the Jailbroken Firestick Pro. This is the best way to cut the cord and never miss a show! With our plug and play setup, we’ll have you streaming in no time. And with our amazing customer service, we’ll make sure you never run into any problems.

Our plug and play setup: Our firesticks are pre installed with all of the latest apps and Kodi addons/builds. You simply plug the device into your TV, connect to Wifi, and click one of the apps pre-installed on the home screen. There are apps like Cinema, Livenet, or Kodi. You can open one of these and watch a movie or show within minutes. It is that simple.

Our auto-updating sofware: We install our own custom application that allows us to update, add new apps and replace any apps that are not working. In many cases customers have purchased devices from other websites/sellers and within months most of their apps were no longer working. They have no way of updating them or fixing them in most cases. Our sticks do not have this issue. This setup future proofs our devices and allows them to work much longer than any other device on the market.

Our Customer Support: We have worked hard to make sure we have the best customer support in this market. Our support is always available via live chat or email. (Many competitor sites have no support at all – We get countless emails from customers of other websites asking us for help, because they can not get a response from the website they purchased from.) Our customer support is for the lifetime of the device, so do not be afraid to reach out to us if you have any issue at all.

Brand New Amazon Devices: All of our devices are brand new, latest models with 1 year warranties on every device sold. We only sell new devices and the most recent models of each device. We know that some of the other sellers are selling refurbished devices, this is one way they are able to offer lower prices. It may be slightly cheaper but you will get what you pay for and often this will be a refurbished or used device. Not to mention little to no support in most cases. 

Contact Us

Customer satisfaction is our number one goal. If you have any questions do not hesitate to contact us through email or our live chat. Customer service representatives are always available to answer your questions. 

EMAIL: [email protected] 

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Jailbrokenstickpro.com is not affiliated with or endorsed by Amazon.com. This website is not affiliated with the creators of Kodi. We sell devices used to watch legal content and media using the default Kodi approved add-ons. No copyrighted content or media is installed on these devices. Any content viewed on these devices are hosted on third party servers in which we have no affiliation with. Jailbrokenstickpro.com does not advocate any misuse of any devices or media. There is no implied affiliation to any third party programs or servers. Jailbrokenstickpro.com and their partners are not liable for any misuse of these devices after the sale. Your purchase is an agreement and understanding to this disclaimer.

Who we are
Our website address is: https://www.jailbrokenstickpro.com.
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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds: If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at [email protected] for questions related to refunds and returns.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1 business day or order placed.  Orders placed on Sundays or on Holidays will be shipped the following business day.

USPSFirst Class MailCalculated at checkout
USPSPriority MailCalculated at checkout
USPSExpressCalculated at checkout
USPSInternationalCalculated at checkout
USPS Shipping services

Shipment to P.O. boxes or APO/FPO addresses

PO Boxes are allowed and we will ship to them.

Shipment confirmation and order tracking

Once your order is placed a tracking number will be sent to the email you provide at checkout.

Customs, duties, and taxes

Jailbrokenstickpro.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Jailbrokenstickpro.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We ship internationally to nearly all countries in the world.

Returns Policy

Returns are accepted within 30 days. You must contact our customer support to inquire about a return. All items must be sent back in the same condition with all parts and original packaging as it was sent to you.

For more information, email support [email protected]

 
 
 
 

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