Customer satisfaction is our number one goal. If you have any questions do not hesitate to contact us through email or our live chat. Customer service representatives are always available to answer your questions.
EMAIL: [email protected]
Jailbrokenstickpro.com is not affiliated with or endorsed by Amazon.com. This website is not affiliated with the creators of Kodi. We sell devices used to watch legal content and media using the default Kodi approved add-ons. No copyrighted content or media is installed on these devices. Any content viewed on these devices are hosted on third party servers in which we have no affiliation with. Jailbrokenstickpro.com does not advocate any misuse of any devices or media. There is no implied affiliation to any third party programs or servers. Jailbrokenstickpro.com and their partners are not liable for any misuse of these devices after the sale. Your purchase is an agreement and understanding to this disclaimer.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds: If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at [email protected] for questions related to refunds and returns.
All orders are processed within 1 business day or order placed. Orders placed on Sundays or on Holidays will be shipped the following business day.
|USPS||First Class Mail||Calculated at checkout|
|USPS||Priority Mail||Calculated at checkout|
|USPS||Express||Calculated at checkout|
|USPS||International||Calculated at checkout|
PO Boxes are allowed and we will ship to them.
Once your order is placed a tracking number will be sent to the email you provide at checkout.
Jailbrokenstickpro.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Jailbrokenstickpro.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
We ship internationally to nearly all countries in the world.
Returns are accepted within 30 days. You must contact our customer support to inquire about a return. All items must be sent back in the same condition with all parts and original packaging as it was sent to you.
For more information, email support [email protected]
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